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What can you do about unwanted contact from marketers?

On Behalf of | Jan 5, 2023 | Telephone Consumer Protection Act (TCPA)

Advertisers often use telemarketing or mailings to contact consumers and garner their interest. While marketers can take these steps, they should not harass consumers and cause their annoyance with repeated contact.

Additionally, you can stop unwanted contact from marketers by taking a few essential steps. Here are a few things you can do.

Decrease how much mail you receive

When it comes to unwanted junk mail, you can contact businesses directly and request that they remove you from mailing lists. Most businesses will honor these requests to ensure their customers remain satisfied. Other entities can also stop you from receiving unwanted mail, such as the Consumer Credit Reporting Industry. If the receipt of inappropriate content in your mailbox upsets you, you can also file a special form at your local post office.

Sign up for the Do Not Call Registry

This national registry can prevent telemarketers from contacting you. You can sign up in a few different ways. In addition to phone calls, you can also add your name to the registry online. In this case, you must follow up with the email you will receive within 72 hours of registering online. The registry prevents all types of entities from calling you, such as businesses, charities, and political campaigns.

File a complaint

Once you have added your name to the registry, telemarketers must cease contacting you within 31 days. If they do not, you can file an additional complaint. In this case, you must provide details about the call, such as the date it occurred. You will also need to provide information about the business that contacted you, such as their name and phone number.

Remember, consumers have rights and businesses must honor them. Knowing your rights is the first step to ending harassing behaviors.