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What are your rights under the “Do Not Call” registry?

On Behalf of | Sep 19, 2022 | Telephone Consumer Protection Act (TCPA)

The Do-Not-Call Registry provided by the Federal Trade Commission restricts telemarketers from engaging in telephone calls to people who have registered, indicating that they do not wish to receive marketing calls.

New Jersey provides even more restrictions than the national laws alone. As a New Jersey resident, do you know what your rights are?

Federal Protections

The Federal Trade Commission has the following rules, designed to reduce the number of telemarketing calls to your home. Telemarketers must:

  • Transmit Caller ID information and may not block their number
  • Transfer calls to a live sales agent within two seconds of your answering
  • Call only between 8 am and 9 pm
  • Provide their name, their company’s name and a telephone number or address for that company

NEW JERSEY DO NOT CALL REGISTRY

Additionally, the New Jersey Do-Not-Call provides residents with additional protections. Telemarketers must:

  • Not call New Jersey residents on the federal Do-Not-Call registry
  • Register with Consumer Affairs before calling any New Jersey resident
  • Not block caller identification
  • Maintain in-house Do-Not-Call lists of existing customers who say they do not want to receive calls
  • Disclose their name, the name of the telemarketing company, the name of their client company and their purpose at the beginning of every call
  • Pay penalties for violating these rules, up to $10,000 for the first offense and up to $20,000 for each subsequent offense

If you are a New Jersey resident who has already signed up for the federal Do-Not-Call registry you need not do anything else. You’re already covered under New Jersey law. Every New Jersey resident enjoys these protections from unscrupulous telemarketers and can seek repercussions if violated.